TABLE OF CONTENTS


When you browse a webpage, your browser typically saves a copy of it on your computer in a temporary location known as the cache. The browser cache enables your device to load webpages more quickly the next time you visit it because it has been saved to the browser cache. However, this feature can sometimes cause conflicts on certain pages if the cached copy is outdated.

To prevent these conflicts and ensure that your device loads the most recent version of MobyMax, it's essential to clear your browser's cache regularly.

Clearing the browser cache in Google Chrome on Windows

  1. While in the Chrome browser, press the CTRL+H keys on your keyboard.
  2. Click on the "Clear browsing data" option on the left-hand side of the screen.
  3. In the drop-down menu for the time range, select the "All Time" option.
  4. Only place a checkmark next to the "Cached images and files" selection. 
  5. Click the "Clear Data" button.
  6. Close and restart Chrome on your Windows device.


Clearing the browser cache in Google Chrome on Mac

  1. While in the Chrome browser, click the More menu (three dotted lines in the upper-right corner).
  2. Select "History" and then select "History" again in the menu that populates
  3. In the drop-down menu for the time range, select the "All Time" option.
  4. Only place a checkmark next to the "Cached images and files" selection. 
  5. Click the "Clear Data" button.
  6. Close and restart Chrome on your Mac.


Clearing the browser cache in Google Chrome on iOS

  1. On your iPhone or iPad, tap the More menu (three dotted lines in the lower-right corner) while in Chrome.
  2. Tap "Clear browsing data".
  3. Make sure that there’s only a tick mark next to "Cached images and files".
  4. Tap the "Clear browsing data" button twice.
  5. Close and restart Chrome on your iOS device.


Clearing the browser cache in Google Chrome on Android

  1. On your phone or tablet, tap the More menu (three dotted lines in the upper-right corner).
  2. Tap "History" and then "Clear browsing data".
  3. At the top, choose a time range. To delete everything, select All time.
  4. Only check the box next to  "Cached images and files".
  5. Tap "Clear data."
  6. Close and restart Chrome on your Android device.


Clearing the browser cache in Google Chrome on Chromebook

  1. While in the Chrome browser, press the CTRL+H keys on your keyboard.
  2. Click on the "Clear browsing data" option on the left-hand side of the screen.
  3. In the drop-down menu for the time range, select the "All Time" option.
  4. Only place a checkmark next to the "Cached images and files" selection. 
  5. Click the "Clear Data" button.
  6. Close and restart Chrome on your Chromebook.


Clearing the browser cache in Mozilla Firefox on Windows

  1. While in the Firefox browser, select the hamburger menu in the upper right-hand corner.
  2. Select the "Settings" option.
  3. Click on the "Privacy & Security section on the left sidebar.
  4. In the "Cookies and Site Data" section, click the "Clear Data..." button.
  5. Remove the checkmark next to "Cookies and Site Data."
  6. With only "Cached Web Content" selected, click on the "Clear" button.


Clearing the browser cache in Mozilla Firefox on Mac

  1. While in the Firefox browser, select the hamburger menu in the upper right-hand corner.
  2. Select the "Settings" option.
  3. Click on the "Privacy & Security section on the left sidebar.
  4. In the "Cookies and Site Data" section, click the "Clear Data..." button.
  5. Remove the checkmark next to "Cookies and Site Data."
  6. With only "Cached Web Content" selected, click on the "Clear" button.
  7. Close and restart Firefox on your Mac.


Clearing the browser cache in Mozilla Firefox on iOS

  1. While in the Firefox browser, select the hamburger menu in the upper right-hand corner.
  2. Tap the "Settings" option
  3. Under the "Privacy" header, select "Data Management".
  4. Slide off everything except for the "Cache" option.
  5. Tap on the "Clear Private Data" button at the bottom of the menu twice to confirm clearing your cache.
  6. Close and restart Firefox on your iOS device.


Clearing the browser cache in Mozilla Firefox on Android

  1. While in the Firefox browser, select the hamburger menu on the bottom right.
  2. Select the "Settings" option.
  3. Tap on the "Delete browsing data" link. 
  4. Remove the checkmarks next for everything but "Cached images and files".
  5. Tap the "Delete browsing data" button at the bottom of the menu.
  6. Close and restart Firefox on your Android device.


Clearing the browser cache in Apple Safari on Mac

  1. While in the Safari browser, click on the Safari tab at the top left of your screen.

  2. Select "Settings" from the drop-down menu.
  3. Click on the "Advanced" tab of the menu that pops up.
  4. At the bottom of the tab, check the box that says "Show Develop menu in menu bar".
  5. Click the "Develop" tab from the Safari menu at the top of the page.
  6. Select the "Empty Caches" option from the dropdown menu.
  7. Close and restart Safari on your Mac.


Clearing the browser cache in Apple Safari on iOS

  1. On the home screen of your iOS device, tap on the "Settings" app.
  2. Scroll down and tap on the "Safari" option.
  3. Tap on the "Advanced" button at the bottom of the menu.
  4. Select the "Website Data' link.
  5. Choose the "Remove All Website Data"
  6. If Safari is open, close and restart the browser on your iOS device.

Clearing the browser cache in Microsoft Edge on Windows 

  1. While in the Edge browser, select the three dotted lines in the upper-right corner.
  2. Click on the "History" option and then click on the "History" link at the top of the next menu.
  3. Select the "Clear browser data" button at the top of the page.
  4. Remove the checkmarks next to everything except for "Cache images and files".
  5. Click the "Clear now" button.
  6. Close and restart the Edge browser on your Windows device.