If you're having trouble viewing images in Moby, there's no need for any special software on your computer to get things working. It's possible that your school or district has a firewall that's blocking access to a part of MobyMax. However, there's no need to worry, as this issue can be easily resolved by adding some links to the list of safe/allowed domains.
To ensure that images are properly displayed on Moby, the following domains need to be added to the list of safe/allowed domains by your IT professional:
To ensure that images are properly displayed on Moby, the following domains need to be added to the list of safe/allowed domains by your IT professional:
- *.mobymax.com
- *.ably.io
- *.ably-realtime.com
If you've followed the steps to allow MobyMax through your school's firewall, you'll want to confirm that the images are displaying properly. To do this, simply visit the following URL: http://data.mobymax.com/mm/images/problems/13/13653/ProblemImg.gif
If the image displays correctly, you should be all set to view images throughout the rest of the MobyMax platform. If you continue to experience issues, don't hesitate to reach out to our support team for further assistance.