To enable sound on MobyMax, there is no need to download any special software. However, some users may experience issues with sound due to school or district firewalls that may be blocking our platform. To resolve this issue, you can ask your IT professional to follow the steps below to enable audio:
- Add the following domains to the list of safe/allowed domains:
- www.mobymax.com
- mobycentral.mobymax.com
- *.mobymax.com
- *.ably.io
- *.ably-realtime.com
- za-web.mobymax.com
- Ensure that the mp3 file type is added to the safe list to guarantee proper functionality.
Upon completion of the steps to enable sound on Moby, you can test whether the sound file downloads and plays correctly by accessing the following URL: data.mobymax.com/mm/audio/Screens/PMPlacementWelcome.mp3.
We suggest reviewing the modules that offer read-aloud sound, as it provides clear information on where sound will be played for each subject.